Is it really this difficult?

At one minute shy of an hour and a half I hung up the phone.
I had spoken with a nice lady that mumbled her name, Shane at the 15 minute mark, Eddy at the 45 minute mark, a rep that didn't introduce himself and transferred me to Rachim at the 54 minute mark, and finally Alphy who carried me to 1 hour 29 minutes.

All I wanted to know was what would happen with the invoice for $844.73 listed under my profile since the parts where never actually delivered to me.

And in the end I was told to not worry about it.

We will see...